Product Designer
Ticket Exchange section of MyTickets Ticket Exchange Shopping Cart Ticket Exchange Payment Page

Ticket Exchange

MyTickets management ticketing service has released a new feature called Ticket Exchange which allows specific MyTickets account holders the ability to exchange game day tickets for a future event. In the scenario where a customer can no longer attend a baseball game due to unfortunate circumstances, Ticket Exchange has been created to give greater flexibility in controlling tickets and for allowing exchanges to be made if seating is available for an upcoming game.

My responsibility was to coordinate with the business analysis and design various work flows which satisfied all business requirements. Creating a wireframe presentation as well as an interactive prototype helped formulate the overall experience when using the Ticket Exchange feature.

Project Gallery

View the collection of designs for the Ticket Exchange feature inside of the MyTickets product.